Privacy Policy 

1. Introduction

At Dua Transportation, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

2. Information We Collect

We may collect the following information:

• Full name, company name
• Phone number, email address
• Pickup and delivery addresses
• Shipment details (weight, type of goods, route)
• Payment and billing information
• Website usage data (IP address, browser type, pages visited)

3. How We Use Your Information

Your information is used to:

• Process bookings and transportation services
• Communicate about shipments, deliveries, and inquiries
• Improve our services and website performance
• Generate invoices, receipts, and records
• Comply with legal and regulatory requirements

4. Data Sharing & Disclosure

We do not sell or rent your personal information.
We may share information only with:

• Drivers, partners, or agents involved in service delivery
• Payment processors and service providers
• Government or legal authorities when required by law

5. Data Security

We implement reasonable technical and administrative measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

6. Cookies & Tracking

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

You may disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. Dua Transportation is not responsible for the privacy practices or content of those websites.

8. Data Retention

We retain personal information only as long as necessary for:

• Service fulfillment
• Legal, tax, or regulatory obligations
• Business and record-keeping purposes

9. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or update of incorrect information
• Request deletion of your data (subject to legal requirements)

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

Dua Transportation reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services means acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact Dua Transportation through our official website or customer support channels.